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How do I transfer my prescriptions on GoodRx Gold?

  • Updated

You can transfer your prescription to any GoodRx Gold-participating pharmacy from the GoodRx mobile app. 

Keep in mind, prescriptions classified as controlled substances may not be eligible for a transfer. Check with your pharmacist or doctor about your prescription's drug classification.

 

Don't have the app? Give us a call at 1 (855) 487-0694

GoodRx Mobile App: Transferring to a Gold-participating Pharmacy

1. Tap the Home button

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2. Tap the Find a Gold pharmacy tile at the top of the home page

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3. Enter the name of the pharmacy that currently has the prescription (sending pharmacy) 

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4. If the pharmacy that currently has the prescription (sending pharmacy):

  • Is a Gold participating pharmacy, you'll be able to compare Gold prices.
  • Is not a Gold participating pharmacy, you'll be able to select a Gold pharmacy and begin the transfer.

Tap Search for your drug

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5. Enter the drug name and select the matching name from the dropdown list 

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6. Update the: Drug type (brand or generic), Form, Dosage, and Quantity, then tap Search prices

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7. Tap the price for the new pharmacy you'd like to transfer to (receiving pharmacy)

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8. If you want to visit a pharmacy at another address, tap Find other locations

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9. Tap the pharmacy location you would like to visit

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10. Tap Start a transfer

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11. If you have a Family plan, select the member that the prescription is for

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12. Enter your preferred mobile phone number and tap Continue

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13. Select how many prescriptions you are transferring.

  • If transferring all prescriptions: Enter any additional information you would like to share with the pharmacy receiving your prescription
  • If transferring only some prescriptions: List the prescription names, or prescription numbers, and any additional information you would like to share with the pharmacy receiving your prescription

14. Tap Continue

Gold_App_Xfer_Flow-12.png                Gold_App_Xfer_Flow-11.png

 

15. Review and confirm all transfer information is correct:

  • Gold member’s full name and phone number
  • Prescription(s) being transferred
  • New pharmacy’s information – receiving the prescription(s)
  • Old pharmacy’s information – sending the prescription(s)

Gold_App_Xfer_Flow-13.png

 

16. Tap Submit. After submitting, you will see the new pharmacy (receiving pharmacy):

  • Name and location
  • Phone number
  • Store hours

 

Done!

 

 

 

 

 

 

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