You can transfer your prescription to any GoodRx Gold-participating pharmacy from the GoodRx Gold website or in the GoodRx mobile app.
Keep in mind, prescriptions classified as controlled substances may not be eligible for a transfer. Check with your pharmacist or doctor about your prescription's drug classification.
- Transferring your prescription to a Gold-participating pharmacy in the app
- Transferring your prescription to a Gold-participating pharmacy online
Transferring Your Prescription to a Gold-participating Pharmacy in the GoodRx Mobile App
Step 1: From the home page in the GoodRx app, tap ‘Check if GoodRx Gold works at your pharmacy’
Step 2: Enter the name of the pharmacy that currently has the prescription in the search bar. If the current pharmacy is a Gold participating pharmacy, you will be brought to a drug price comparison page to look up Gold prices.
If the pharmacy is not a Gold participating pharmacy, you can select a Gold pharmacy and begin the transfer.
If the pharmacy is not a Gold participating pharmacy, select a Gold pharmacy to begin a transfer.
Step 3: Select ‘Find other locations’ to choose a pharmacy location, or press ‘Start a transfer’
Step 4: Enter your mobile phone number. The number must be able to receive phone calls as pharmacies tend to call about prescription updates. Press 'Continue'.
Step 5: Select the person whose prescription is being transferred
- For Individual Plans: You will be brought to the prescription selection page.
- For Family Plans: Select the person that the prescription transfer is for, or tap ‘Add a member’ and enter the person’s information as it appears on their prescription.
Family Plan - Select a Member
Family Plan - Add a Member
Step 6: Select the prescription(s) to transfer. If transferring multiple prescriptions, type in each medication name and press 'Continue'.
Step 7: Confirm that the transfer details are correct:
- Gold member’s full name and phone number
- Prescription(s) being transferred
- Gold Participating pharmacy’s information – receiving the prescription(s)
- Non-Gold participating pharmacy’s information – sending the prescription(s)
Step 8: After submitting, you will see the Gold-participating pharmacy’s:
- Name and location
- Phone number
- Store hours
Transferring Your Prescription to a Gold-participating Pharmacy on the GoodRx Gold website
Step 1: From the homepage of your account, scroll down and click the gold 'Transfer a Prescription' link, or go directly to the Transfer page: https://gold.goodrx.com/transfer.
Step 2: From the Transfer a Prescription page, click the Start a Transfer button.
Step 3: Locate the pharmacy from the list that currently has your prescription(s) on file and our system will tell you if you can use GoodRx Gold at your current pharmacy.
Pay close attention to the address listed under each pharmacy to ensure that the correct pharmacy is contacted.
Step 4: Look through the list of GoodRx Gold pharmacies in your area and choose the one to have your prescriptions transferred to by clicking on it.
Step 5: Choose the member(s) on your account whose prescriptions you would like to transfer. Select and unselect a member by clicking on the checkbox next to their name. Click Continue.
Step 6: On the last page, you can transfer some or all of your prescriptions and leave other notes for your pharmacist.
- Add your phone number so the pharmacy can contact you for any questions
- Click on the drop-down menu and select the option to “Transfer all prescriptions from this pharmacy” or “Transfer some prescriptions.”
- In the notes section, provide any additional information that you want the pharmacist to know, such as what prescriptions you are transferring.
Click on the gold Continue button.
We will send a fax to your new pharmacy with all of the information to transfer your prescription. They may still need to call you if they have any questions about allergies, medication interactions or the information you’ve entered.
If the transfer request was submitted successfully, you will be taken to the Transfer Initiated page. We recommend contacting your new pharmacy before picking up your medications to ensure that the transfer was successful.