In rare occurrences, a pharmacist may not be aware of the agreement they have to honor GoodRx coupons, although they are contractually obligated to accept them. If you have run into an issue using a GoodRx discount at your pharmacy, please give us a call at 888-799-2553 Monday through Friday from 9am-6pm Central Time and select Option 2. One of our amazing Patient Advocates will be more than happy to assist you.
If you are outside of the GoodRx Business hours, please CLICK HERE to fill out our secure coupon issue form, which will enable us to reference the correct claim with the pharmacy and the coupon provider. Once we receive the completed form, we will begin looking into the issue and follow up with you shortly.