If you're having trouble logging into your Gold account, there are a few things you will want to try.
Make sure you are on the Gold website, and not the Free GoodRx website.
This is the most common mistake we see. If you have a Gold account, you will only be able to log in from this page: https://gold.goodrx.com/login?
If you are on the Gold website, and are still having trouble logging in, you will need to reset your password.
You can reset your password through this link: https://gold.goodrx.com/forgot-password
For more detailed instructions, learn how to reset your password here.