To enable your account, you will need to make sure there is a valid credit or debit card on file.
My card is active
A payment may be declined if an account has insufficient funds or if your bank/credit card company has placed a temporary freeze on the card. We recommend that you contact your bank to confirm that funds are available, and the card on file is able to process the GoodRx Gold charge.
My card is no longer active
If the credit or debit card on file has been cancelled or is expired, you will need to update your payment information. Please click here to learn how.
Once you have either:
- updated the payment information associated with your account
- confirmed funds are available or worked with your bank to re-activate your card
You will need to enable your account by following the steps below:
Log in, and go to your Account Settings page
Once you are logged in, you can find your Account Settings page by clicking on the 'head and shoulders' icon in the top right hand corner of any page in your GoodRx Gold account.
Or simply go to: https://gold.goodrx.com/account.
Locate Account Options
Once you are on your Account Settings page, scroll to the very bottom, and locate the Account Options section. You will see a green Enable Account button and a red Cancel Account button.
Select the Enable Account button
Click on the green Enable Account button.
Confirm your request to re-enable your account
Once you have clicked on the Enable Account button, you will be asked to confirm your decision in a new window. Click on the green Enable Account button that appears in this window to confirm. If your account is past due, you will be charged the $9.99 monthly fee upon enabling the account.
You're all set!
Your GoodRx Gold account should now be active and ready to use.