If you’re having trouble with your GoodRx Care visit--such as technical difficulties, refund questions, or prescription concerns--our customer support team is here to help.

You can reach out to us in the following ways:

• Help Center: Find answers and helpful troubleshooting information on the GoodRx Care Help Center.
• Chat: Submit a message via the Message Center* by logging into your GoodRx Care account. 
• Phone: Give us a call at +1 (855) 268 2822, available 7 days a week between 6 AM - 9 PM Central. 

*Please note that the medical team typically responds within 4 hours during business hours (6 AM - 7 PM PST M-F) and within 8 hours outside business hours or on holidays.