Steps to process an order in the app:
Step 1: Search for your prescription. Make sure that the name, form (capsule, tablet, dropper, etc.), dosage, and quantity of medication matches your prescription exactly.
Step 2: You will see a list of pharmacies ordered by price. If your prescription is eligible for delivery, you will see a Gold Mail Delivery option on the screen. Tap the Gold Mail Delivery option to begin.
Step 4: Review your order to confirm that you entered the exact drug name, form, dosage, and quantity written on your prescription. To make any changes, tap the “Edit” link on the first page.
Step 5: Once you confirm your medication information, tap the “Start order” button.
If you have a GoodRx Gold Family Plan with multiple family members added, select the family member who the prescription is for.
Step 6: Confirm whether or not you have a prescription for the medication you are ordering.
If you don’t have a prescription, you will be referred to our GoodRx Telehealth Marketplace, where you can schedule an appointment with a doctor virtually and obtain a prescription.
Step 8: If you have a prescription for the medication you are ordering, confirm that the prescription details (form, dosage, and quantity) exactly match your prescription. To change any details, tap the “Edit” link to update your prescription.
Step 9: Choose whether you are transferring your prescription from a pharmacy or doctor. If you are transferring your prescription from your pharmacy, enter the pharmacy’s name and phone number, and tap “Next”.
If you are transferring your prescription from your doctor, enter your doctor's name and phone number, and then tap “Next”.
Step 10: Answer the questions on the screen, and use the boxes to explain any “Yes” answers – these questions are important to ensure that we deliver your prescriptions safely. Tap 'Next'.
Enter your mobile phone number so we can contact you if needed. Confirm your order details and complete your purchase!
Process an order on our website:
Step 1: Login to your Gold account on our website. Click on 'Go to Gold Home'.
Step 2: Click on 'Get your prescription delivered' and begin searching for your medication by clicking 'Search medication prices'.
Step 3: If your medication is available for delivery, click the button that says 'Start Your Order'
and follow the prompts.
Step 5: Review the details of your order to ensure you have entered the correct drug, form, dosage, and quantity along with your delivery address. Then click 'Confirm and pay' to complete your purchase!