My gift card isn’t working. What should I do? September 10, 2021 15:41 Updated If you are having trouble with redeeming your gift card, contact firstname.lastname@example.org to help resolve your issue. Related articles If I close my GoodRx account, can I transfer my points to another user? GoodRx Rewards Point Value System How do I redeem my reward? How can I find out more information about the program?