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Pharmacy Issues

Questions regarding how to use GoodRx or GoodRx Gold at the pharmacy? Or having issues? These articles will help.

Pharmacy Questions

  • Why doesn't GoodRx list my pharmacy?
  • I can't find my pharmacy. Can I still use a coupon?
  • Understanding pharmacy terminology.
  • I keep having pricing discrepancies at the pharmacy when I present a coupon. How can I avoid this?
  • What if the coupon says it can’t be used for a pet. Can you help me find a pet coupon?
  • Can you help me find a pet coupon?
See all 11 articles

Incorrect Pharmacy Price

  • The pharmacy accepted my GoodRx Gold card, but the price is wrong. What do I do?
  • The pharmacy accepted my coupon, but the price is wrong. What do I do?

Pharmacy Refusal

  • My pharmacy won't accept GoodRx. What do I do?
  • My pharmacy won't accept GoodRx Gold. What do I do?
  • My pharmacy would not accept a discount for my controlled medication
  • My pharmacy said I can't use GoodRx because I have Medicare--is this true?
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