1. What are cookies?
Cookies are small text files that store information on web browsers. Other technologies, such as tags, pixels, SDKs, and similar technologies to track online activity, may store data stored on your browser or device and also serve similar purposes. For simplicity, we refer to all these technologies collectively as 'Cookies'.
We use cookies if you use GoodRx, including through our website or applications. Cookies enable GoodRx to offer its products to you and to understand the information that we receive about you, including use of other websites and applications, whether or not you are registered or logged in.
This FAQ explains how we use cookies and the choices you have. The Privacy Policy will apply to our processing of the data that we collect via cookies and more.
2. Why do we use cookies?
Cookies help us provide, protect, and improve GoodRx products, such as, but not limited to, personalizing content, tailoring and measuring analytics, advertising, and providing a better experience. There are two types of cookies: session cookies and persistent cookies. A session cookie lasts while your browser is open and is automatically deleted when you close your browser. A persistent cookie lasts until you or your browser deletes the cookies, or they expire.
The cookies that we use and how we use them may change over time as we improve and update our products and services. We typically use them for the following purposes:
- Authentication
- We may use cookies to verify your account and determine when you're logged in so that we can make it easier for you to access our services and show you the appropriate experience and features.
- Security, site and product integrity
- We may use cookies to help keep your account and data safe and secure. We also use it to combat activity that violates our policies and otherwise obstructs our ability to provide our services.
- Advertising
- We may use cookies to help us show advertisements and to make recommendations for our products and services.
- Measurement
- We may use cookies to help us serve and measure advertisements across different browsers and devices that may be used by you.
- Site features and services
- We may use cookies to enable the functionality that helps us provide GoodRx services. We also use cookies to help provide you with content that is relevant to you.
- Performance
- We use cookies to provide you with the best experience possible on our platform
- Analytics and research
- We use cookies to better understand how you use our products and services for insights, including how we can improve.
- Third-party websites and applications
- Third-party websites and/or applications may share information with us from cookies set on their websites and domains, regardless of whether you have a GoodRx account or are logged in. These companies may also combine information they collect from your interaction with the GoodRx Services with information they collect from other sources. We may not have access to information these companies collect using cookies.
For example, we may use Microsoft Advertising’s Universal Event Tracking (UET) feature and you can find more information on how Microsoft handles personal data in their Microsoft Privacy Statement. Another example is we may use Google Analytics to better understand your interactions with our online properties and improve our service based on user behavior.
- How can you control your information?
We use cookies for a variety of purposes, such as to help personalize and improve content and services, provide a safer experience, and show you relevant information about GoodRx products. You can control how your data is used by GoodRx to show you advertisements and more by using the tools described below. Since cookies operate on the device and browser level, if you wish to disable or decline all cookies then you will need to do so on each device you use to access GoodRx. Device or browser level settings are solely in your control, including deletion of cookies on your device.
- On the GoodRx website
- You can use the “Cookie Preferences” linked in the footer of the applicable GoodRx webpage to control how we use cookies for targeted advertising and/or cross-context behavioral advertising.
- Browser and Device cookie controls
- In addition, your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them.
- Controls vary by browser, and manufacturers may change both the settings they make available and how they work at any time.
- You will need to turn on or activate any browser settings on each device on which you wish to configure cookies.