To log in to your existing free GoodRx account, you will need to enter the email address (or, in some cases, phone number) connected to your GoodRx account, then enter the verification code sent from no-reply@goodrx.com (or via text to your phone number) when prompted.
Note: GoodRx Gold Members and Companion members must use an email address to log in to their account
- Logging into your account on the GoodRx website
- Logging into your account on the GoodRx mobile app
- Verification code issues
Logging into your account on the GoodRx website
1. Go to GoodRx.com
2. Click the Sign up / Sign In button
3. If you already have an account click Sign In
- If you don't have an account already, click Sign up for free)
4. Enter your email address in the email address field
5. Click Next
6. Check your email inbox for a 6-digit verification code from GoodRx
7. Enter the 6-digit code in the field provided
8. Click Verify to log into your GoodRx account
- If you encounter issues with receiving or entering the verification code, click here
Logging into your account on the GoodRx Mobile App
1. Open or download the GoodRx mobile app on your mobile device
2. Click the Sign In button
3. Enter your email address in the email address field
4. Click Next
5. Check your email inbox for a 6-digit verification code from GoodRx
6. Enter the 6-digit code in the field provided
7. Click Verify to log into your GoodRx account
- If you encounter issues with receiving or entering the verification code, click here
Verification Code Issues
Didn't receive verification code basic troubleshooting
If you didn't receive your verification code via email, try the following:
1. Confirm that you're checking the same email address that's connected to your GoodRx account
2. Check your spam and junk mail folders
3. Try checking your email on a different device
- e.g. If you're checking your email on your phone, try checking on your computer (or vice versa)
4. Click Send new code
5. If you still can't find the email, follow the steps below
Didn't receive verification code (web)
1. Refresh the page
2. Close and re-open your web browser
3. Clear your browser's cache/cookies/history ( see how-to links below)
- Clear cache & cookies in Google Chrome
- Clear cache in FIrefox
- Clear cookies in Safari
- Clear cache in yahoo
4. Log out and log back in to your email inbox
5. Try logging into your GoodRx account again
Didn't receive verification code (app)
1. Fully close and quit the app, then reopen
2. Ensure your app is up-to-date
- Check the Apple Store or Google Play Store to see if an updated version of the GoodRx app is available
3. Uninstall and reinstall the app on your mobile device
4. Try logging in again
Verification code is incorrect
1. Ensure that you entered the same 6-digit verification code that was sent to you
2. Re-enter the verification code exactly as is and click Verify once more
3. Click Send new code and repeat steps 1-3
- Check the time stamps on the email to make sure you're entering the most recently sent verification code