Gold Home Delivery

What is Home Delivery?

• How does GoodRx Gold Home Delivery work?
• Is GoodRx Gold Home Delivery available where I live?
• Where are my medications coming from?
• What medications are available for GoodRx Gold Home Delivery?
• Does GoodRx deliver my prescriptions?
• Do I need a prescription to use GoodRx Gold Home Delivery?

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How do I get started?

• Can I transfer prescriptions from other mail-order pharmacies?
• Can I pick up my prescription at the pharmacy if I need it sooner?
• How do transfers work?
• Do I have to transfer my prescription in order to place a Gold Home Delivery order?
• Do I have to sign up for GoodRx Gold in order to get mail delivery?
• Can I fill more than a 3-month supply with GoodRx Gold Home Delivery?

Place Delivery Order

• How do I place a Gold Home Delivery order in the GoodRx app or website?
• Where can I place a Gold Home Delivery order for my prescription?

Check Delivery Order

• How do I check the status of my Gold Home Delivery order?
• How long do prescription transfers take?
• How long will my Gold Home Delivery order take to arrive?
• Do I need to be home to sign for my order?
• What will my package look like?

Cancel Delivery Order

• How do I cancel a Gold Home Delivery order?

Delivery Order Issues

• My order was delivered damaged/defective, what do I do?
• I want a refund. How do I do that?
• I received the wrong medication, now what?
• What if I have questions about my order that aren’t listed here?