GoodRx Gold is NOT health insurance, cannot be combined with federal or state-funded programs like Medicare or Medicaid, is not a substitute for insurance, and does not meet creditable coverage requirements under state law.
GoodRx offers discounts on prescriptions through GoodRx's website, gold.goodrx.com (the “Site”), mobile application (the “App”), and discount cards issued to customers (“Cards”) accessing the Site. GoodRx Gold is a premium program that provides members (“Members”, and your status as a Member is referred to as your “Membership”) even bigger discounts on prescriptions, online provider visits, and other services through the Site, the App, Cards, and by email messages (which you may elect to receive or opt out of receiving) sent to the address associated with your account. Get a current list of participating Gold pharmacies here or by calling 1-855-487-0694). You are obligated to pay for all services provided. In 2021, GoodRx Gold users saved 86% on retail prescription prices. GoodRx Gold provides an open formulary.
GoodRx Gold also offers access to discounted healthcare provider services to Members through the App. These telehealth services are provided by independent, physician-owned medical groups with a network of U.S.-licensed healthcare providers (“Providers”) who provide clinical telehealth services (“Telehealth Services”) at a discounted rate to Members. The range of discounts will vary depending on the type of Telehealth Service received.
GoodRx does not provide medical advice or care nor does it employ or pay the Providers that provide Telehealth Services. GoodRx Gold provides an online communication platform for the Providers and their patients to connect through the use of asynchronous and synchronous communication technologies. The Providers, and not GoodRx, are responsible for the quality and appropriateness of the care they render to you. You are responsible for all fees due for the Telehealth Services, including any fees charged by the health care organization(s) or provider(s). The payment of such fees shall be collected via the App and deposited directly into the applicable Provider’s or health care organization’s account; GoodRx shall not have access to any fees paid by you for the Telehealth Services. The list of Providers, which may be updated from time to time, but no less frequently than every six (6) months, can be found here and here, or you may call 1-415-237-1378. Once you are a Member, you will have access to telemedicine visits for supported services without any waiting period.