GoodRx Gold is NOT health insurance, cannot be combined with federal or state-funded programs like Medicare or Medicaid, is not a substitute for insurance, and does not meet creditable coverage requirements under state law.
GoodRx offers discounts on prescriptions through GoodRx's website, gold.goodrx.com (the “Site”), mobile application (the “App”) and discount cards issued to customers (“Cards”) accessing the Site. GoodRx Gold is a premium program that provides members (“Members”, and your status as a Member is referred to as your “Membership”) even bigger discounts on prescriptions through the Site, the App and Cards, and by email messages (which you may elect to receive or opt out of receiving) sent to the address associated with your account. GoodRx Gold provides discounts at participating pharmacies (get a current list here or by calling 1-855-487-0694) but does not pay pharmacies. You are obligated to pay for all services provided. GoodRx Gold provides discounts on average of 85% off retail price, which will vary depending on the type of provider and service received. GoodRx Gold provides an open formulary.
Your Membership starts on the date that you sign up for a Membership and provide us with your payment method. You will be charged starting on the date of your Membership, unless you have a free trial period (as specified during your sign-up for the Membership), After your trial period ends (if any), and your Gold Membership will automatically renew and continue for one (1) month periods (each, a “Membership Cycle”) unless and until you cancel your Membership or GoodRx terminates it. If you have a free trial period, as specified during your sign-up for the Gold Membership, after your trial period ends (if any), your Membership will automatically renew and continue for continuous Membership Cycles unless and until you cancel your Gold Membership or GoodRx terminates it.
You can cancel anytime. Unless you have a discounted Membership fee, you will be charged $5.99 for the individual plan or $9.99 for the family plan for each Membership Cycle prior to or at the beginning of each Membership Cycle, unless you cancel your Membership at least one day before your Membership Fee is due. If you cancel your Membership within the first thirty (30) days of your Membership, you will receive a full refund of any Membership fees paid. Amounts paid for medications and prescriptions are not refundable. You will be charged to the credit card number you provided. You may cancel your Membership and update your billing details on your account page. If you cancel your Membership at least one (1) day before the next Membership Fee is due, your Membership and access to the Services will terminate on the day your next Membership fee is due. Otherwise, GoodRx will bill you for an additional Membership fee, and your Membership and access to the Services shall expire one month after your last paid Membership fee.
To help you manage your prescriptions, we'll email you notifications about your fills (i.e., refill reminders). Your prescription names are not shown in the communications. By providing your email address, you agree to be contacted with such notifications. There is some risk that the information in the communications could be read by a third party. To opt out of emails, please go to "Account Settings."
Information regarding your telemedicine visit is provided to us, stored and added to your Account. It is displayed in your Account and we will send you in-App messages regarding your visit. Through the tools in the App, you can view your medical history and details regarding your telemedicine visit.
The plan administrator for GoodRx Gold is DST Pharmacy Solutions, Inc., located at 1300 Washington Street, Kansas City, MO 64105. The phone number for our plan administrator is (816) 435-5400. GoodRx Gold is provided by GoodRx, Inc., located at 2701 Olympic Blvd, West Building Suite 200, Santa Monica, CA 90404. Please reach out to 1-855-487-0694 to request specific contact information for your department of insurance.