Skip to main content
Help Center
Sign in
Submit a request
Dashboard
Training Program
Contact Us
The Answers You Need.
Welcome to the GoodRX Help Center.
Subscriptions
Gold Benefits
Care
Coupon Pricing
Support
How to use GoodRx
How to use GoodRx
At the pharmacy and on web/app
Pay Online
About Pay Online
What is GoodRx Pay Online?
What is a prepaid coupon and how do I use it?
Do I already need a prescription to use Pay Online?
How do I enter my prescription information? (Pay Online)
What happens to my credit card when I pre-pay?
See all 20 articles
Paying with Affirm
What is Affirm? How does Affirm financing work for GoodRx discounts?
Where can I find information about my Affirm orders?
How do I make Affirm payments?
What if my loan amount doesn't match my prescription price with GoodRx?
Why was my Affirm loan declined?
See all 5 articles
See all 0 articles
GoodRx for Pets
What is GoodRx for Pets?
See all 1 articles
How do I use GoodRx at the pharmacy?
Can I use a GoodRx coupon for my pet? Can you help me find a pet coupon?
How do I Transfer My Prescription to a Different Pharmacy?
GoodRx & GoodRx Gold Restrictions
Understanding pharmacy terminology.
I have Medicare. How can GoodRx help me?
What is the InsideRx brand drug program? Who can use it?
See all 18 articles
GoodRx Discount Cards
What is the difference between GoodRx coupons and discount cards?
My discount card(s) and coupon have different Member ID's. Does this matter?
How can I request a discount card?
How can I request bulk cards for my patients and clients?
See all 4 articles
Website & App Navigation
Logging in to your GoodRx account
Medicine Cabinet
How do I find GoodRx Gold prices?
How do I access my GoodRx Gold card?
Why are brand name drugs expensive with Gold?
See all 5 articles
Give Us a Call
Mon-Sun, 6a-9p CST | (855) 268-2822